Khyber Medical University in Peshawar is hiring a call centre supervisor, data specialist, phone agents and enumerators on contract. Apply by 22 October 2026.
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| # | Post | Seats | Scale / grade | Qualification |
|---|---|---|---|---|
| 1 | Call Centre Supervisor / Feedback System Manager | 1 | — | Degree in Social Sciences, Public Health, Communications, or a related field. At least 5 years of relevant experience in client feedback mechanisms, call centre setup and operations, or social research. Fluency in Pashto and English is required. |
| 2 | Data Specialist / Dashboard Developer | 1 | — | Degree in Statistics, Data Science, IT, or a related field. At least 5 years of relevant experience in database development, online data collection platforms, dashboard design and visualization, and quantitative and qualitative analysis. Knowledge of the local context is preferred. |
| 3 | Phone Agents | 8 | — | Minimum Bachelor's degree. Fluency in Pashto with basic English communication skills. At least 2 years of relevant experience in telephone-based data collection, customer service, or social research interviewing. |
| 4 | Enumerators | 8 | — | Bachelor's degree in Social Sciences or any health-related field. 2 years of experience in health-related surveys. Excellent communication skills and a command of Urdu and Pashto. Must be able to conduct interviews and use digital data collection platforms on Android tablets. |
Khyber Medical University (KMU), through its Office of Research, Innovation and Commercialization (ORIC), invites applications for several positions. The posts are on a contract basis for a fixed term under a donor-funded project. The team will run a call centre and client feedback system, build data dashboards, and carry out telephone and field-based health surveys. Office-based posts are in Peshawar. Enumerators will work in the Mardan, Malakand, Kohat and Chitral districts.
| S.No | Post | Duty Location | Positions |
|---|---|---|---|
| 1 | Call Centre Supervisor / Feedback System Manager | Peshawar | 01 |
| 2 | Data Specialist / Dashboard Developer | Peshawar | 01 |
| 3 | Phone Agents | Peshawar | 08 |
| 4 | Enumerators (2 per district) | Mardan, Malakand, Kohat and Chitral | 08 |
Call Centre Supervisor / Feedback System Manager: A degree in Social Sciences, Public Health, Communications, or a related field. At least 5 years of relevant experience in client feedback mechanisms, call centre setup and operations, or social research. Fluency in Pashto and English is required.
Data Specialist / Dashboard Developer: A degree in Statistics, Data Science, IT, or a related field. At least 5 years of relevant experience in database development, online data collection platforms, dashboard design and visualization, and quantitative and qualitative analysis. Knowledge of the local context is preferred.
Phone Agents: A minimum of a Bachelor's degree. Fluency in Pashto with basic English communication skills. At least 2 years of relevant experience in telephone-based data collection, customer service, or social research interviewing.
Enumerators: A Bachelor's degree in Social Sciences or any health-related field. 2 years of experience in health-related surveys. Candidates must have excellent communication skills and a command of Urdu and Pashto. They must be able to conduct interviews and use digital data collection platforms on Android tablets.
Contact: Director ORIC, Khyber Medical University, KMU Main Road, Phase 5, Hayatabad, Peshawar.
Phone: 091-9217258
Website: www.kmu.edu.pk
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