About the role
The Bank of Punjab (BOP) is a commercial bank and a market pioneer in Priority Sector Banking. It is known for its growth, digital innovation and customer solutions, and is an industry leader in SME Banking and Agriculture Credit. The bank invites applications for the position of Unit Head Collections & Recovery (GoPb) in its Collections & Recovery Division, Digital Banking Group. The post is based in Lahore.
Major responsibilities:
- Lead, plan and manage centralized collection operations across the country. The aim is to control delinquency and non-performing loans (NPLs), meet collection targets and reduce roll-forward rates.
- Handle manpower planning, rostering, performance management and staff retention through a performance culture.
- Analyze collection reports, data cuts and portfolio trends to identify risks and opportunities.
- Review bucket-wise movements, vintage trends, promise-kept rates and flow rates to refine calling strategies.
- Ensure that all tele-operations follow the approved collection policy and code of conduct.
The position carries market-based competitive remuneration.
Posts and vacancies
| Post | Grade | Location |
|---|
| Unit Head Collections & Recovery (GoPb), Digital Banking Group | Band 5 / Band 3 | Lahore |
Eligibility
- Qualification: At least a Bachelor's degree from an HEC-recognized university or a foreign university.
- Experience: At least 9 years of relevant banking or non-banking experience.
- Age: Up to 55 years on the date of application.
The Bank of Punjab is an equal opportunity employer. Women, minorities, differently abled persons (DAP) and transgender persons are encouraged to apply.
How to apply
Candidates who meet the criteria above should apply online through the BOP career portal at https://www.rozee.pk/company/the-bank-of-punjab-bop by October 21, 2026.
Only shortlisted candidates will be called for interview. No TA/DA will be paid. The bank reserves the right to accept or reject any application without giving a reason.
Important dates
- Last date to apply: October 21, 2026
- Interview: Only shortlisted candidates will be called
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