About the role
The Federal Tax Ombudsman Secretariat (FTO) invites applications from qualified, competent and motivated candidates for Advisor and Assistant Advisor positions. These appointments aim to strengthen institutional capacity and improve grievance redressal.
Established under the Establishment of the Office of Federal Tax Ombudsman Ordinance, 2000, the Secretariat diagnoses, investigates, redresses and rectifies maladministration in the administration of federal tax laws and provides expeditious relief to aggrieved taxpayers.
Appointments will be made under Section 20 of the FTO Ordinance on a contract basis for one year, extendable based on performance.
Posts and vacancies
| Post | Place of posting | Fixed monthly salary |
|---|
| Advisor (Income Tax/Customs/Sales Tax/Federal Excise) | Islamabad, Karachi, Lahore, Peshawar, Quetta, Multan, Faisalabad, Sialkot, Sargodha and Hyderabad | Rs. 330,000 |
| Advisor (Human Resource Management) | Islamabad | Rs. 330,000 |
| Assistant Advisor (Social Media) | Islamabad | Rs. 120,000 |
| Assistant Advisor (Information Technology/Artificial Intelligence) | Islamabad | Rs. 120,000 |
The number of posts may be increased or decreased according to requirements.
Eligibility
Advisor (Income Tax/Customs/Sales Tax/Federal Excise)
Retired BPS-20/21/22 officers of CSS occupational groups are eligible, preferably from the Customs or Inland Revenue Service. Candidates must have 20 years of experience handling Customs, Income Tax, Sales Tax and Federal Excise cases in government or semi-government organizations relating to policy and tax administration, preferably in tax matters.
Advisor (Human Resource Management)
Candidates must possess at least 20 years of experience in human resource management in federal government organizations, autonomous organizations and international organizations. Demonstrated expertise in interpreting and applying federal government rules, regulations, policies and procedures relating to federal government or autonomous organizations is essential. Candidates must also have experience implementing organizational restructuring proposals in accordance with applicable rules and regulations.
Assistant Advisor (Social Media)
Candidates must hold a first-class bachelor's degree involving 16 years of education from an HEC-recognized university in Mass Communication, Media Studies, Journalism, Digital Media, Public Relations, Communication Studies or an equivalent relevant discipline.
At least three years of professional experience in social media management, digital communications, media management, public relations or digital marketing in a public or private sector organization will be preferred.
Assistant Advisor (Information Technology/Artificial Intelligence)
Candidates must possess at least a 16-year bachelor's degree or equivalent, with first class, from an HEC-recognized university in Artificial Intelligence, Computer Science, Data Science or Information Technology.
Experience in AI-based research, automation, digital transformation or technology advisory projects will be preferred.
All qualified male and female candidates are encouraged to apply. Applicants already in government service must provide a No Objection Certificate from their respective organizations at the time of the test or interview.
How to apply
Submit an online application at http://www.fto.gov.pk/ftojobs.aspx Only online applications will be considered. Candidates must meet the relevant qualification, experience and skills criteria.
Uploading a passport-size photograph with a clearly visible face is compulsory for submission of the online application. Applications received after the deadline, incomplete applications and improperly submitted applications will not be considered.
Only shortlisted candidates will be called for a test or interview. No travel or daily allowance will be admissible for attending the test or interview.
Contact: Muhammad Farhan Khan, Director (Administration), Federal Tax Ombudsman Secretariat, 5-A, Constitution Avenue, Islamabad. Telephone: 051-9217767.
Advertisement reference: PID(I) 4390/2026.
Important dates
Applications must be submitted within 15 days of publication on 14 November 2026. The application deadline is 29 November 2026.
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