About the role
The Bank of Punjab (BOP) is a commercial bank and a market pioneer in Priority Sector Banking. It is known for its growth, digital innovation and customer solutions, and is an industry leader in SME Banking and Agriculture Credit. The bank invites applications for the post of Unit Head Collections and Recovery (GoPb) in its Collections and Recovery Division, Digital Banking Group. The post is based in Lahore.
The main responsibilities are:
- Lead, plan and manage centralized collection operations to control delinquency and non-performing loans (NPLs), meet collection targets and reduce roll-forward rates across the country.
- Handle manpower planning, rostering, performance management and staff retention through a performance culture.
- Analyze collection reports, data cuts and portfolio trends to identify risks and opportunities.
- Review bucket-wise movements, vintage trends, promise-kept rates and flow rates to refine calling strategies.
- Ensure the entire tele-operation works within the approved collection policy and code of conduct.
The position carries market-based competitive remuneration.
Posts and vacancies
| Post | Grade | Location |
|---|
| Unit Head Collections and Recovery (GoPb), Digital Banking Group | Band 5/Band 3 | Lahore |
Eligibility
- Qualification: At least a Bachelor's degree from a university recognized by the Higher Education Commission (HEC) or from a foreign university.
- Experience: At least 9 years of relevant banking or non-banking experience.
- Age: Up to 55 years as on the date of application.
The Bank of Punjab is an equal opportunity employer. Women, minorities, differently abled persons (DAP) and transgender persons are encouraged to apply.
How to apply
Candidates who meet the criteria should apply online through the BOP career portal at https://www.rozee.pk/company/the-bank-of-punjab-bop
Only shortlisted candidates will be called for interview. No travelling or daily allowance (TA/DA) will be paid. The bank reserves the right to accept or reject any application without giving a reason.
Important dates
- Last date to apply: October 21, 2026
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