About the role
The Bank of Punjab (BOP) is a commercial bank and a pioneer in Priority Sector Banking. It is known for its growth, digital innovation and customer solutions, and it is an industry leader in SME Banking and Agriculture Credit. The bank invites applications for the position of Unit Head, Collections and Recovery (GoPb), in its Collections and Recovery Division, Digital Banking Group. The position is based in Lahore and carries market-based competitive remuneration.
Major responsibilities:
- Lead, plan and manage centralized collection operations nationwide to control delinquency and non-performing loans (NPLs), meet collection targets and reduce roll-forward rates.
- Handle manpower planning, rostering, performance management and staff retention through a performance culture.
- Analyze collection reports, data cuts and portfolio trends to identify risks and opportunities.
- Review bucket-wise movements, vintage trends, promise-kept rates and flow rates to refine calling strategies.
- Ensure that all tele-operations follow the approved collection policy and code of conduct.
Posts and vacancies
| Post | Grade | Location |
|---|
| Unit Head, Collections and Recovery (GoPb), Digital Banking Group | Band 5/Band 3 | Lahore |
Eligibility
- Qualification: A bachelor's degree, at minimum, from a university recognized by the Higher Education Commission (HEC) or from a foreign university.
- Experience: At least nine years of relevant banking or non-banking experience.
- Age: Up to 55 years on the date of application.
The Bank of Punjab is an equal opportunity employer. Women, minorities, differently abled persons and transgender persons are encouraged to apply.
How to apply
Candidates who meet the criteria should apply online through the BOP career portal at https://www.rozee.pk/company/the-bank-of-punjab-bop
Only shortlisted candidates will be called for an interview. No travel or daily allowance (TA/DA) will be paid. The bank reserves the right to accept or reject any application without giving a reason.
Important dates
- Last date to apply: 21 October 2026
No comments yet. Start the conversation for this job.