Human Resource Management Vacancies at National Bank of Pakistan

About the role

National Bank of Pakistan (NBP) is recruiting experienced professionals for Human Resource Management positions based in Karachi. The bank supports financial well-being, sustainable growth and inclusive development through its local and international branch network.

Employment will be on a contractual basis for three years. Selected candidates will receive a compensation package and other benefits under the bank's policies and rules. NBP is an equal opportunity employer and welcomes qualified applicants regardless of gender, religion or disability.

Posts and vacancies

1. Senior Officer - Case Processing (OG-II / OG-I)

This position reports to the Unit Head - Fraud Cases.

Responsibilities include:

• Process disciplinary cases through suspension, investigation, charge sheet, enquiry, decision, appeal and final disposal, ensuring timely handling under bank policies, procedures and standard operating procedures.

• Scrutinize investigation and enquiry reports received from investigation officers, AID/EG&CW and other concerned functions. Identify discrepancies, deficiencies or missing information and arrange rectification or review.

• Prepare cases for the competent authority or committee, including comprehensive case summaries, office notes, recommendations and supporting documents based on the available facts, findings and records.

• Process suspension orders, extensions, lifting of suspension and postings during suspension. Obtain and communicate recommendations and decisions to the concerned parent office.

• Prepare charge sheets, communicate with parent offices, assess replies from accused officials and prepare cases for closure or appointment of an enquiry officer where warranted.

• Issue enquiry mandates, communicate with enquiry officers, follow up on completion, scrutinize reports and prepare cases for decisions by the competent authority.

• Place committee and appeal cases before PCSIC or the competent authority, incorporate recommendations, prepare subsequent action, review appeals and communicate final decisions with proper acknowledgement.

• Monitor case status, maintain case-wise MIS and tracking records, follow up on pending actions and time-bound punishments, and ensure cases reach their conclusion with complete documentation.

• Carry out other assignments from supervisors.

2. Senior Officer - MIS (OG-III / OG-II)

This position reports to the Unit Head - MIS.

Responsibilities include:

• Maintain and update MIS databases daily with accurate and timely information.

• Compile and consolidate data from concerned departments and officials for reporting.

• Reconcile MIS records with source records and identify and rectify discrepancies.

• Develop and maintain MIS dashboards, analytical reports and management information statements for review and decision-making.

• Generate periodic and ad hoc reports on pending, active, reviewed and completed matters.

• Maintain real-time inward and outward entries and track official correspondence and records.

• Ensure the accuracy, completeness, confidentiality and systematic maintenance of MIS data.

• Use MS Excel, MS Access and SAP for analysis, database management, reporting and extraction of management information.

• Carry out other assignments from supervisors.

3. HR Officer - Staff Loans & Welfare (OG-III / OG-II)

This position reports to the Wing Head - Staff Loans & Welfare.

Responsibilities include:

• Manage end-to-end processing of employees' medical and hospitalization claims.

• Scrutinize bills and claims under the bank's approved medical policy, rules and standard operating procedures.

• Verify the completeness, authenticity and accuracy of supporting documents before processing.

• Address internal control requirements and audit observations at the claim sanction stage.

• Apply knowledge of medical reimbursement procedures and the HR administrative framework.

• Maintain documentation and records to support audits and inspections.

• Coordinate with stakeholders for verification, compliance and approval of hospital panel and reimbursement cases.

• Maintain accurate records and MIS for medical claims, hospital panels and other assigned HR functions.

• Ensure data integrity, timely updates and availability of management reports.

• Handle staff queries about medical claims, welfare benefits and associated HR matters professionally and promptly.

• Carry out other assignments from supervisors.

Eligibility

Senior Officer - Case Processing: Applicants must hold at least a graduation degree or equivalent from a local or international university, college or institute recognized by the Higher Education Commission of Pakistan. A law degree, master's degree or relevant professional certification is preferred. At least two years of Human Resources experience is required; experience in similar financial-sector roles is preferred.

Senior Officer - MIS: Applicants must hold at least a graduation degree or equivalent from an HEC-recognized local or international university, college or institute. A bachelor's degree in IT is preferred. At least one year of Human Resources experience is required; experience in similar financial-sector roles is preferred.

Both Senior Officer roles require good communication and interpersonal skills, effective teamwork, a service-oriented approach, knowledge of MS Office applications and an understanding of HR functions.

HR Officer - Staff Loans & Welfare: Applicants must hold at least a graduation degree or equivalent from an HEC-recognized local or international university, college or institute. A master's degree is preferred. At least one year of experience in HR Operations and/or HR Services is required, preferably in banking, financial institutions or insurance companies. Exposure to hospitalization claim management and a medical information system is preferred.

This role requires knowledge of HR Operations, particularly medical claim processes, good communication and teamwork skills, and proficiency in MS Office, including Word, Excel and PowerPoint. Working knowledge of SAP-HCM is preferred.

How to apply

Visit www.sidathyder.com.pk/careers and apply online by following the instructions on the website. Applications must be submitted within 10 working days of 25 October 2026. Late applications will not be considered.

Only shortlisted candidates who strictly meet the basic eligibility criteria will be invited for a test and/or panel interview. No travelling or daily allowance will be admissible for the test or interview.

Important dates

• Application period: 10 working days from 25 October 2026.

• Application deadline: 6 November 2026.