About the role
National Bank of Pakistan (NBP) is seeking an experienced Systems Administrator at Assistant Vice President (AVP) level for its Information Technology operations in Karachi. The Bank supports financial well-being, sustainable growth and inclusive development through its local and international branch network and aims to become a future-fit, agile and sustainable institution.
The position reports to the Unit Head - AD, Exchange & Internet Security and the Unit Head - Systems Administration (Windows).
Employment is on a three-year contract, which may be renewed at management's discretion. The selected candidate will receive a compensation package and other benefits under the Bank's policies and rules.
Main duties and responsibilities
- Install, configure, administer and manage large deployments of Microsoft Exchange 2016 and higher, Windows Server 2016 and higher, Active Directory and Exchange messaging environments, including MS ActiveSync for handheld devices, IIS, spam and antivirus filtering, and clustering.
- Analyse technical problems and develop solutions using existing techniques or tools.
- Deploy centralised policies across systems in accordance with the Bank's policies.
- Resolve antivirus and messaging issues to maintain seamless and timely services.
- Provide on-site Microsoft Exchange technical support and respond to troubleshooting queries relating to AD, Exchange and Internet Security.
- Monitor Microsoft server performance, run routine server diagnostic tests, perform and monitor system backups, and carry out cluster failovers.
- Monitor Exchange message queues, resolve non-deliveries, perform message tracking, and record findings and status in the daily operations log.
- Monitor systems and verify the integrity and availability of hardware, server resources, systems and key processes, including reviewing system and application logs.
- Enforce security, patching and system-integrity policies and procedures, and ensure systems meet availability and disaster recovery requirements.
- Manage systems and infrastructure components for mission-critical computing environments, including installing and supporting communications and collaboration systems under occasional guidance.
- Provide systems administration support, system-level storage management, performance tuning, monitoring and capacity planning.
- Ensure smooth operation and availability of the Bank's messaging infrastructure.
- Plan hardware and software licence capacity in line with IT infrastructure growth.
- Stay up to date with emerging technologies and market trends, particularly Microsoft operations.
- Ensure the Bank's IT infrastructure complies with standards and project and operational requirements.
- Manage vendor SOPs, SLAs and renewals in a timely manner.
- Coordinate and communicate with the team and relevant stakeholders.
- Perform other assignments given by supervisors.
Posts and vacancies
| Post | Grade |
|---|
| Systems Administrator | AVP |
Eligibility
Candidates must hold at least a bachelor's degree in IT, Computer Science, Engineering or an equivalent field, and/or a graduation qualification with a master's degree in IT, Computer Science or an equivalent field. Qualifications must be from a local or international university, college or institute recognised by the Higher Education Commission of Pakistan. Candidates with relevant certifications will be preferred.
A minimum of six years of IT experience is required, including three years in systems administration or a related field, preferably in banks.
Skills and technical knowledge
- Hands-on experience with Microsoft Exchange 2019 and higher and Office 365.
- Understanding of planning, designing and implementing Microsoft Exchange and Active Directory.
- Understanding of Outlook Web App, POP3, SMTP, IMAP4 and other Microsoft Exchange protocols.
- Knowledge of TCP/IP, DHCP, DNS, HTTP/HTTPS, LDAP and other protocols.
- Knowledge of web proxy servers such as Sophos and Barracuda.
- Sound understanding of clustering, high-availability technologies and Exchange replication across networks.
- Good expertise in mobile device management technologies.
- Good expertise in Microsoft Hyper-V and VMware virtualisation technologies.
- Basic PowerShell scripting skills.
- Ability to research and recommend innovative approaches to systems administration tasks, including automation where possible.
- Ability to identify approaches that leverage resources and provide economies of scale.
- Ability to work in a team and take the lead in critical situations.
NBP is an equal opportunity employer and welcomes applications from qualified individuals regardless of gender, religion or disability.
How to apply
Apply online at https://nbp.rozeegpt.ai/ and follow the instructions on the website. Applications must be submitted within 10 working days of 25 October 2026.
Only shortlisted candidates who strictly meet the basic eligibility criteria will be invited for panel interviews. No travelling or daily allowance will be admissible for interviews. Applications received after the deadline will not be considered.
Important dates
- Application period: within 10 working days of 25 October 2026.
- Closing date: 6 November 2026.
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