Human Resource Unit Head Vacancies at National Bank of Pakistan

About the role

National Bank of Pakistan (NBP) is hiring experienced professionals for five Unit Head roles in Human Resource Management, based in Karachi. The Bank supports financial well-being, sustainable growth and inclusive development through its local and international branch network. These appointments support its objective of becoming a future-fit, agile and sustainable institution.

Employment will be on a three-year contract, renewable at management's discretion. Selected candidates will receive a compensation package and other benefits according to the Bank's policy and rules. NBP is an equal opportunity employer and welcomes qualified applicants regardless of gender, religion or disability.

Posts and vacancies

1. Unit Head - Fraud Cases (VP)

Reports to: Wing Head - Employee Disciplinary Wing.

The role oversees disciplinary cases from receipt of investigation reports through final disposal, ensuring compliance with the Employee Discipline Policy, prescribed standard operating procedures, applicable rules and stipulated timelines.

Responsibilities include:

• Scrutinizing investigation reports received from FID and other concerned functions, assessing findings and supporting evidence, identifying deficiencies or discrepancies, and arranging clarification or rectification before further processing.

• Examining the facts, findings, established lapses and applicable policy provisions in each case.

• Supervising preparation and placement of cases before PCSIC, DCC and other competent authorities, ensuring accurate presentation of facts, documentary evidence, applicable rules and proposed action.

• Overseeing charge sheets, assessment of accused officials' replies, processing for closure or formal enquiry, issuance of enquiry mandates, and follow-up with Enquiry Officers for timely completion.

• Scrutinizing Enquiry Reports, including findings, evidence, defence submissions and procedural compliance, and supervising reasoned case summaries and Office Notes for the competent authority's decision.

• Supervising suspension, extension and vacation of suspension, postings during suspension, and communications with Parent Offices, with timely review of suspension status.

• Reviewing appeal cases and related Office Notes, analyzing grounds of appeal and relevant records, and overseeing communication and implementation of decisions, including monitoring time-bound punishments and obtaining acknowledgements.

• Coordinating with Parent Offices, FID, Legal Division, Investigation or Enquiry Officers and other stakeholders to resolve processing issues, obtain missing information and ensure procedural and legal compliance.

• Monitoring pending and completed cases, case-wise progress and statutory or policy timelines; maintaining complete case files, safe custody, updated MIS and digital backups; and providing periodic reports to senior management.

• Updating case status throughout the disciplinary process, following up on pending actions and time-bound punishments, and ensuring each case reaches its conclusion with complete supporting documentation.

• Performing other assignments given by supervisors.

2. Unit Head - HR Information Systems (AVP)

Reports to: Wing Head - HR Analytics.

Responsibilities include:

• Managing and maintaining SAP Organizational Management (OM) structures, organizational units, jobs, positions and reporting relationships.

• Configuring SAP OM in line with organizational policies and business requirements, and creating, maintaining and updating organizational structures and position-related data.

• Ensuring the accuracy, consistency and integrity of organizational management data.

• Handling SAP OM incidents, troubleshooting functional issues and implementing appropriate solutions.

• Maintaining and monitoring integration between SAP OM, Personnel Administration (PA) and other relevant HR modules.

• Analyzing business requirements and implementing SAP OM changes and enhancements.

• Executing functional testing, validating system changes and supporting approved change requests.

• Coordinating with HRMG, ITG and other stakeholders to resolve issues and support smooth HR processes.

• Preparing functional documentation, maintaining process records and updating system documentation.

• Ensuring compliance with HR policies, system controls and data governance requirements.

• Identifying improvements to SAP OM processes, data accuracy and system efficiency.

• Providing end-user guidance and functional support for SAP OM processes and system use.

• Coordinating with SAP technical teams or external consultants on complex issues and system enhancements.

• Performing other assignments given by supervisors.

3. Unit Head - HR Analytics (AVP)

Reports to: Wing Head - HR Analytics.

Responsibilities include:

• Developing, implementing and maintaining interactive Power BI dashboards, analytical reports and Management Information Systems for the HR Business Partner Division.

• Automating recurring HR reports and streamlining data collection, consolidation, validation and reporting.

• Preparing periodic analytical reports, executive summaries and presentations on workforce trends, risks, gaps and recommendations.

• Identifying gaps between approved positions and actual employee deployment, and supporting manpower optimization through analysis.

• Monitoring recruitment indicators, including time-to-fill, requisition ageing, hiring conversion rates, vacancy ageing and recruitment plan achievement.

• Providing HR Business Partners with recruitment pipeline insights to identify bottlenecks, pending actions and opportunities to accelerate hiring.

• Maintaining confidentiality, access controls and responsible use of employee information in accordance with Bank policies and applicable requirements.

• Identifying reporting and analytics automation opportunities using Power BI, Power Query, SQL, Excel, SharePoint and other approved tools.

• Coordinating with IT and HR system owners to improve data availability, system integration, reporting efficiency and analytical capabilities.

• Supporting recruitment trackers and digital reporting solutions.

• Performing other assignments given by supervisors.

4. Unit Head - External Audits (AGP) (AVP)

Reports to: Wing Head - Audits & Board Committees.

Responsibilities include:

• Reviewing and ensuring submission of pre- and post-AGP and External Audit information received from HR Divisions, as required.

• Arranging and coordinating meetings between AGP and External Audit teams and HR officials, including introductory and exit meetings.

• Sharing AGP and External Audit observations with concerned HR Divisions and obtaining implementation or rectification status through Corrective Action Plans.

• Preparing meeting decks for Departmental Accounts Committee and Public Accounts Committee meetings.

• Managing MIS, audit reports and digitized data relating to AGP and External Audit.

• Performing other assignments given by supervisors.

5. Unit Head - NOCs & Permissions (AVP)

Reports to: Wing Head - HR Operation.

Responsibilities include:

• Supervising and managing the NOCs & Permissions Unit.

• Processing permissions and NOC cases, ensuring timely disposal in accordance with applicable policies and procedures.

• Ensuring case accuracy, completeness and proper documentation before submission for approval.

• Maintaining records, registers and databases of processed cases.

• Monitoring pending cases and ensuring disposal within prescribed timelines.

• Guiding staff and stakeholders on applicable HR rules and procedures.

• Protecting the confidentiality and integrity of employee and service-related information.

• Generating and maintaining dashboards and MIS for senior management review.

• Performing other assignments given by supervisors.

Eligibility

Unit Head - Fraud Cases (VP)

Applicants must have at least graduation or an equivalent qualification from a local or international university, college or institute recognized by the Higher Education Commission of Pakistan. Candidates with a law degree, a master's degree or relevant professional certifications will be preferred.

At least eight years of HR experience in banking or financial institutions is required, including at least four years in Employee Relations or Fraud Investigation.

Required skills include good communication and interpersonal skills, effective teamwork, a service-oriented approach, knowledge of MS Office applications and an understanding of HR functions.

Unit Head - HR Information Systems (AVP)

Applicants must have at least graduation or an equivalent qualification from an HEC-recognized local or international university, college or institute. Professional certification in SAP HCM or SAP SuccessFactors is preferred. Relevant SAP OM functional expertise and knowledge of HR processes are an added advantage.

At least six years of relevant SAP HCM experience is required, with substantial hands-on experience in SAP OM. Preference will be given to candidates with a strong understanding of OM objects and relationships, organizational structures, positions, jobs, evaluation paths and integration with PA, and experience in SAP HCM integrations and organizational structure maintenance.

Required expertise includes SAP HCM OM configuration, analytical and troubleshooting ability, problem-solving skills, and experience in SAP implementation, change management, testing and documentation. Knowledge of SAP S/4HANA HCM or SAP SuccessFactors is an added advantage. Effective communication, stakeholder management and coordination skills are also required.

Unit Head - HR Analytics (AVP)

Applicants must have at least graduation or an equivalent qualification from an HEC-recognized local or international university, college or institute. Relevant certifications are preferred.

At least six years of relevant professional experience in Business Intelligence, Data Analytics or Management Information Systems is required. Preference will be given to candidates experienced in designing and developing interactive Power BI dashboards, analytical reports, data models and MIS; integrating, validating, reconciling and automating data while maintaining accuracy across multiple sources; and working with SQL, Power Query, MS BI tools including SSIS, SSAS and SSRS, and DAX.

Required expertise includes advanced Microsoft Power BI, DAX, Power Query, data modelling and dashboard development; Microsoft Excel and reporting automation; SQL and database querying; SharePoint, Power Automate, Power Apps and reporting process automation; and communication, presentation and analytical storytelling skills.

Unit Head - External Audits (AGP) (AVP)

Applicants must have at least graduation or an equivalent qualification from an HEC-recognized local or international university, college or institute. A master's degree or an HR professional certification is preferred.

At least six years of experience in HR Operations, Audit Coordination or Regulatory Framework is required, preferably in banking or financial services.

Required skills include strong communication, effective teamwork, a service-oriented approach and knowledge of MS Office applications. Candidates must adhere to confidentiality, data protection standards and record-retention requirements.

Unit Head - NOCs & Permissions (AVP)

Applicants must have at least graduation or an equivalent qualification from an HEC-recognized local or international university, college or institute. A master's degree or another professional certification is preferred.

At least six years of experience in HR Operations or HR Record Management is required, preferably in banking or financial services.

Required skills include strong knowledge of HR policies, rules, regulations and procedures; analytical, decision-making and problem-solving ability; drafting and communication skills for official correspondence and approvals; and the ability to interpret and apply policies consistently. Candidates must have strong record management, documentation and verification skills, and be able to coordinate effectively with senior management, HR units and other stakeholders.

Proficiency in MS Office, particularly Excel and Word, is required, along with organizational and project-management skills for a large-scale data digitization exercise. Candidates should be detail-oriented, maintain high data quality and accuracy, and adhere to confidentiality, data protection and record-retention requirements.

How to apply

Visit https://nbp.rozeegpt.ai/ and apply online according to the instructions on the website. Applications must be submitted within 10 working days of publication on 25 October 2026. Late applications will not be considered.

Only shortlisted candidates who strictly meet the basic eligibility criteria will be invited for panel interviews. No travelling or daily allowance will be admissible for interviews.

Important dates

• Publication date: 25 October 2026.

• Application period: Within 10 working days of publication.